Empathy VS Empower

I feel what you say. Yes I feel.

Empathy is useful to understand what the other party feel, thats it. The point is listening hard and saying Yes, I feel for you will not help anyone. 

If help is needed, empowering is far better than just empathy. The moment you bring them up they may see the other side and maybe, just maybe change the way they think and see things differently.